Actual conversation held today with a client. Names have been changed to protect the incompetent.
"Yes, John Doe, I have your quote on that special hanger you need. It will be X dollars, plus a little bit of freight."
John: "Thanks, Darth. Is there a picture available of it?"
Long, embarrassed pause.
"Yes, John, there is...if you need a picture of what we are quoting, I can fax you the picture you faxed me to get quoted."
Theft. - I keep apologizing for not posting often when I do post, and then feel bad when I don't post, so here it is: I had a traumatic experience in January that b...
5 weeks ago