Actual conversation held today with a client. Names have been changed to protect the incompetent.
"Yes, John Doe, I have your quote on that special hanger you need. It will be X dollars, plus a little bit of freight."
John: "Thanks, Darth. Is there a picture available of it?"
Long, embarrassed pause.
"Yes, John, there is...if you need a picture of what we are quoting, I can fax you the picture you faxed me to get quoted."
Trouble at Redwood Arms - There’s something about a scream. It gets people moving out of the way, scurrying like cockroaches when a light is switched on. Mark had been in a deep, ...
3 weeks ago