Actual conversation held today with a client. Names have been changed to protect the incompetent.
"Yes, John Doe, I have your quote on that special hanger you need. It will be X dollars, plus a little bit of freight."
John: "Thanks, Darth. Is there a picture available of it?"
Long, embarrassed pause.
"Yes, John, there is...if you need a picture of what we are quoting, I can fax you the picture you faxed me to get quoted."
What I wanted to say - Dear Tootie, You are no longer suffering, and for that I am grateful. I've gone through so many feelings since you left this world Saturday. Grief, relief...
1 week ago