Actual conversation held today with a client. Names have been changed to protect the incompetent.
"Yes, John Doe, I have your quote on that special hanger you need. It will be X dollars, plus a little bit of freight."
John: "Thanks, Darth. Is there a picture available of it?"
Long, embarrassed pause.
"Yes, John, there is...if you need a picture of what we are quoting, I can fax you the picture you faxed me to get quoted."
I do not have a fix for you! - I've been waiting to do another good rant, and here I go! As some of you know, I'm in charge of a several-thousand person event this month. I love my job. ...
2 weeks ago